Privacy policy
This page is maintained by the studio to answer common questions about the data collected via this website.
Last updated: 5 November 2026.
What we collect
When you choose to contact Neurix through WhatsApp, your message is handled by WhatsApp according to its terms; we do not receive unsent messages. Where our website provides a working enquiry form, we process only the details you actively submit. Essential technical logs may be generated for security and reliability.
How we use it
To respond to enquiries, assess project requirements, prepare proposals and provide requested services. We do not sell personal data to advertisers. Service providers such as hosting and messaging platforms may process information needed to deliver their services.
Anonymous website analytics and visiting-card QR
We measure website page visits, campaign links (for example, a visiting-card QR code), and actions such as opening JAE or selecting a contact link. We collect campaign parameters, page paths, referring website domain when available, event times and a randomly generated browser-tab session identifier. These analytics do not record your name, precise location, IP address, message contents or microphone audio. Sessions are pseudonymous and do not identify an individual person. The tracker uses temporary session storage to preserve campaign attribution during a visit, and data is displayed in our access-controlled JAE Command Center. Browser Do Not Track and Global Privacy Control signals are respected by our client tracker.
JAE voice assistant
If you choose to start a voice conversation with JAE, your browser captures short audio clips for processing. Our server sends them to Sarvam AI for speech transcription and voice generation, and sends the resulting text to an AI language provider (DeepSeek) to formulate a reply. The website does not save the original audio or a conversation recording. Audio and text may be processed under those providers\' own service terms, and technical request logs may be generated for security and reliability. Do not share passwords, OTPs or sensitive business information with the public assistant.
Where it lives
Website infrastructure and any configured business tools may process enquiry data. Access should be restricted to authorised personnel involved in handling enquiries and project delivery. Enquiries are handled through our currently available contact channels.
Your choices
Call +91 9481001491 to enquire about accessing, correcting or requesting removal of information you have shared, subject to applicable law and record-keeping requirements.
Contact
Neurix Digital Solutions · Maheshtalla, Kolkata, West Bengal · India · +91 9481 001 491